Privacy Policy

Sneeze Call Center · Effective September 22, 2026

This policy explains what Sneeze Call Center (the "App"), operated by Sneeze It, reads and how that information is handled.

What we read

From connected GHL sub-accounts: location details, users, contacts, call and text conversation records, appointments and pipeline stages. From Sneeze It's internal call center sheet: dial, lead and appointment records. This can include names, phone numbers, email addresses and message content of leads.

Why

Only to measure and improve the call center work Sneeze It performs for its clients: booking rates, response to texts, opt-outs, caller activity and follow-up gaps.

Who can see it

Authorized Sneeze It staff only. We do not sell this information, share it with third parties, or use it for advertising.

Storage and security

The App runs on Railway in the United States. Access tokens are encrypted at rest with AES-256-GCM, and the App is protected by sign-in. Access is read-only.

Retention and removal

Data is kept only as long as it is needed for reporting. Uninstalling the App revokes its access. To request deletion of stored data, email dsteel@sneeze.it.

Changes and contact

We may update this policy and will change the effective date when we do. Questions: dsteel@sneeze.it.